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Website Care Plans

Maintain the health and security of your WordPress website

Let us take care of your upgrades and ensure you’re using the safest, most stable and feature-rich versions of your WordPress, plugins and themes. We help keep your site protected from hackers and offer a full offsite backup and recovery service for total peace of mind.

And, our bundled web design support will keep your content active and fresh. From designing an email marketing campaign to uploading a news article, you can rely on our 20 years of web design experience to maintain the integrity and relevancy of your website.

Take a closer look at our Plans and PricingFeatures and FAQs for more info…


Our Website Care Plans provide expert support and protection, helping to keep your website safe, secure and up to date.



Plans and Pricing


Website Care Plan Basic

For businesses that require a straightforward, secure solution


  • Security and Protection
  • Software Updates
  • Performance Optimisation
  • Monthly Backup held offsite
  • Daily Backup recovery points
  • Site Recovery service
  • Spam Control and cleanup
  • Google Analytics for visitor metrics
  • HD Video Training access

  • 0.5 hrs Web Design Support
    (can be rolled over month to month)

£50/m


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Website Care Plan Plus

For popular or ecommerce websites that are critical to your business


  • Security and Protection
  • Software Updates
  • Performance Optimisation
  • Monthly Backup held offsite
  • Daily Backup recovery points
  • Site Recovery service
  • Spam Control and cleanup
  • Google Analytics for visitor metrics
  • HD Video Training access

  • 1.5 hrs Web Design Support
    (can be rolled over month to month)

Plus features

  • 24 hour Uptime Monitoring
  • Monthly Security Scan
  • Monthly Client Report

£100/m


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Website Care Plan Pro

For popular or ecommerce sites that require digital marketing support


  • Security and Protection
  • Software Updates
  • Performance Optimisation
  • Monthly Backup held offsite
  • Daily Backup recovery points
  • Site Recovery service
  • Spam Control and cleanup
  • Google Analytics for visitor metrics
  • HD Video Training access

  • 2.5 hrs Web Design Support
    (can be rolled over month to month)

Plus features

  • 24 hour Uptime Monitoring
  • Monthly Security Scan
  • Monthly Client Report

Pro features

  • Monthly SEO keyword check
  • Monthly Site Review
  • Monthly Web Strategy Call

£175/m


Contact us



Website Care Plan Features

Security and Protection

We set up the #1 WordPress security plugin to help keep your site safe from hackers. This includes protection from brute force attacks and much more.

Basic Plus Pro

Software Updates

We update to the latest versions of WordPress, plugins and themes. You’ll benefit from running the safest, most stable and feature-rich versions of the software.

Basic Plus Pro

Performance Optimisation

On our Website Care Plans we check and optimise your database to ensure unnecessary data doesn’t slow down your site’s performance.

Basic Plus Pro

Backups

Your files are backed up monthly and databases weekly and stored securely offsite. If you are hosted with us, we also offer daily onsite restoration points.

Basic Plus Pro

Site Recovery

We’ve never had to do this as prevention is always better than cure. But if something happens that we can’t fix, we will restore your website to full health with our latest backup.

Basic Plus Pro

Spam Control

We will install and configure software to help prevent spam getting through your comments or review system. If any spam does make it through, we’ll delete it.

Basic Plus Pro

Google Analytics

Provides detailed visitor statistics and analysis to show how many people have visited, what they are looking at and how they arrived at your site.

Basic Plus Pro

HD Video Training

Get to grips with your WordPress CMS with access to over 20 High Definition Video Tutorials on how to use your WordPress Dashboard.

Basic Plus Pro

Web Design Support

From uploading new pages to managing your digital marketing, we’ve got your content covered. We roll over any support time you don’t use whilst on contract.

Basic Plus Pro

Uptime Monitoring

A robot will “ping” your website every 5 minutes, 24 hours a day and if your site is down, we are immediately notified by SMS. Unlike robots, we humans do need to sleep, so fixes are done during office hours.

Basic Plus Pro

Security Scan

On our Plus and Pro Website Care Plans, we perform a monthly Securi SiteCheck Security Scan on your website and ensure it’s free from malware, known viruses and vulnerabilities.

Basic Plus Pro

Client Reports

On our Plus and Pro Plans we email you a detailed monthly PDF Report on what we have done and how your site has performed against key metrics.

Basic Plus Pro

SEO Keyword Check

We keep track of how your keyword ranking changes, find out who your competitors are, and how you stack up against them.

Basic Plus Pro

Monthly Site Review

We’ll review and recommend where our support should be focussed – digital marketing strategy, technical improvements or content creation.

Basic Plus Pro

Web Strategy Call

With this Pro feature, strategy is agreed on, plans implemented and outcomes measured in a monthly 30 minute call or Skype with our clients.

Basic Plus Pro


Frequently Asked Questions

What happens if my website is hacked or goes offline?

Whilst under our care we would hope to prevent this from happening. We cannot promise your website will not be compromised, but if your website does go down, we will do all we can to identify the problem and repair the damage or else restore it to full health with one of our backups.

What tasks are included in the web design support time?

The most often requested tasks include content updates, design tweaks, email marketing mail-outs and minor ecommerce configuration changes.  We are happy to provide any support you need to maintain the relevancy of your content and systems within your plan’s allocated web design support time.

What if I need more hours for a particular task?

Some requests for web design may need a separate quote as implementing new features or setting up a big digital marketing campaign can push us over the monthly time, even with our ‘roll over’ benefit (see below). We consider requests on a case by case basis and submit a quote for your approval at our normal rate of £50 per hour.

Is there a minimum contract period?

We usually invoice quarterly in advance. This allows us to ‘roll over’ web design support time, so you can use it anytime over the quarter. We hope to develop a long term relationship with you and would hate to see you go, but you can cancel at anytime.

My website was not designed by you, can I still be on a care plan?

Yes, we welcome any new clients who are looking for an ongoing website care package.

My website is not on your web hosting servers, can I still be on a care plan?

We would prefer you were on one of our web hosting packages as we know and trust them to deliver the best service to you. Daily restore points are available if you are hosted with us and you will also benefit from our server security firewalls so it’s highly recommended. We offer free migration of your website to make the switch as easy for you as we can.

Digital marketing

Email marketing, SEO, Facebook advertising management and social media strategy.
Web Hosting

Secure, reliable hosting

Through our hosting partners, we offer range of web hosting packages on lightning quick servers.
Website Care Plan Icon

Website care plans

Ensuring the health and security of your WordPress site with ongoing one-to-one support.